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Insight Doc
Enterprise Knowledge Platform

Insight Doc

Secure Knowledge. Structured Intelligence. Strategic Control — centralize SOPs, policies, manuals, and critical documents with enterprise-grade access control and governance.

Built for PT. Sinergi Gula Nusantara

PT. Sinergi Gula Nusantara
Client
PT Sinergi Gula Nusantara
10K+
Documents Managed
RBAC
Access Control
100%
Satisfaction
About

What is Insight Doc?

Insight Doc is an enterprise knowledge management platform that transforms scattered documents into structured, controlled, and intelligent organizational assets. It centralizes SOPs, policies, manuals, technical documents, and strategic records — with role-based access control, version tracking, AI-powered search, and enterprise-grade security.

4,800+
Documents Managed
99.9%
Uptime SLA
156
Active Users
12,847
Audit Events/Day
Knowledge Repository
SECURED
SOPs & Policies
Protected
2,340
Technical Manuals
Versioned
890
Blueprints & Docs
Indexed
1,120
Strategic Records
Encrypted
450
Total Documents
4,800
5 Core Pillars
Enterprise Security
RBAC, watermarking, PDF rasterization, document classification, 2FA, and encryption at rest
Version & Audit
Full document lifecycle tracking with version history and real-time audit logs
Intelligent Search
Full-text search, metadata filtering, and AI chat assistant with source citations
Approval Engine
Multi-level workflows from Draft → Review → Approved → Published with document request access
Governance
Executive dashboard with compliance reporting, expired alerts, and download monitoring
Challenges

The Problem

Organizations struggle with fragmented, uncontrolled, and vulnerable knowledge assets that create compliance risks and operational inefficiency.

Scattered SOP & Policy Documents

Critical SOPs, policies, and manuals are scattered across shared drives, emails, and physical files — making retrieval slow and unreliable.

Uncontrolled Document Sharing

Sensitive documents are shared without access controls, increasing risk of data leakage and unauthorized distribution of confidential records.

Version Confusion & Outdated SOPs

Multiple versions of the same document circulate with no clear tracking — employees may follow obsolete procedures without knowing it.

No Audit Trail or Governance

Without systematic tracking, there's no way to know who accessed, modified, or shared critical documents — creating compliance gaps.

Risk of Data Leakage

Intellectual property, trade secrets, and strategic records are vulnerable when document access is not systematically controlled and monitored.

Weak Knowledge Governance

No structured lifecycle management means documents expire without review, critical knowledge leaves with departing employees, and compliance suffers.

Core Feature

Structured Knowledge Repository

Centralized, hierarchical document organization with multi-level categorization — no more scattered files across drives, emails, and desktops.

Document Browser
770 documents4 categories
Categories
Standard Operating Procedures
342 documents
342
ProductionQuality ControlSafetyMaintenance
Policies & Regulations
128 documents
128
Technical Manuals
89 documents
89
Blueprints & Projects
211 documents
211
Benefits
No more scattered files
Controlled document lifecycle
Structured digital library
Multi-level categorization
Smart Tagging
Auto-categorize on upload
1
Stage 1

Enterprise Security

Role-based access control, encrypted storage, watermarking, and download restrictions to protect sensitive knowledge assets.

Enterprise Security

Security & Access Control

Role-Based Access Control (RBAC) with field-level restrictions, encrypted storage, dynamic watermarking, and download controls — compliance-ready governance.

RBAC Matrix
4 rolesFully enforced
Permission Matrix
RoleViewDownloadEditApproveAdmin
Admin
Full Access
Manager
Read + Approve
Staff
Role-Based Read
Viewer
Read Only
Security Features
Encrypted Storage
AES-256 at rest
Profile-Based Access
Per-user permissions
Dynamic Watermark
Viewer identity stamp
Download Restriction
Block or track exports
Field-Level Access
Hide sensitive fields
Document Protection

Auto Watermark on Download

Every downloaded document is automatically stamped with the viewer's identity, timestamp, and classification level — creating a full forensic trail and deterring unauthorized sharing.

Document Preview
WATERMARK ACTIVE
Full NameEmailFull NameEmailFull NameEmail
Full NameEmailFull NameEmailFull NameEmail
Full NameEmailFull NameEmailFull NameEmail
Full NameEmailFull NameEmailFull NameEmail
Full NameEmailFull NameEmailFull NameEmail
Full NameEmailFull NameEmailFull NameEmail
User Identity
Name + email stamped on every page
CONFIDENTIALDOC-2024-0847
User Identity
Name + email stamped on every page
Download Timestamp
Exact date, time & IP recorded
Classification Level
CONFIDENTIAL / INTERNAL / PUBLIC label
Tracking Code
Unique invisible forensic watermark
Recent Downloads
Andi Prasetyo✓ Stamped
SOP-Boiler-Operations-v4.2.pdf
2 min agoidentity
Siti Rahayu✓ Stamped
Policy-HSE-Annual-2026.pdf
18 min agoclassification
Budi Santoso✓ Stamped
Manual-QC-Sugar-Grade.pdf
1 hour agoidentity
Dewi Lestari✕ Blocked
SOP-Wastewater-Treatment.pdf
3 hours agotimestamp
2,847
Downloads tracked
100%
Watermarked
4
Watermark types
0
Leaks detected
Content Protection

PDF Image Rasterization

Downloaded PDFs are automatically rasterized into image-based pages — text becomes non-selectable, preventing copy-paste, OCR extraction, and unauthorized content reuse.

Original (Text PDF)
VULNERABLE
Ctrl+C — Text copied!
Text selection disabled
Text PDF
Image PDF
Capability Comparison
FeatureBeforeAfter
Text selectable
Copy-paste content
OCR extraction
Text searchable
Content visible
Print quality
How It Works
Original text PDF uploaded
Standard editable document
Server-side rasterization
Each page rendered as image
Image PDF assembled
Pages embedded as flat images
Protected PDF delivered
Non-selectable, non-copyable
Access Classification

Document Classification Levels

Every document is tagged with a classification level — PUBLIC, PROTECTED, or PRIVATE — controlling who can view, download, and edit. Private documents support granular role and user-level access assignment.

PUBLIC342 documents

Visible to all authenticated users across the organization

View
Download
Edit
e.g. Company handbook, public SOPs, general announcements
PROTECTED518 documents

Restricted to specific departments or business units

View
Download
Edit
e.g. Division SOPs, internal reports, budget documents
PRIVATE127 documents

Assigned to specific roles or individual users only

View
Download
Edit
e.g. Board minutes, salary data, legal contracts, M&A docs
Private Access
Assigned Roles
Board of Directors
5 users
Legal Counsel
3 users
C-Suite Executives
4 users
Assigned Users
AP
Andi Prasetyo
Plant Director
SR
Siti Rahayu
Head of Legal
BS
Budi Santoso
CFO
342
PUBLIC
518
PROTECTED
127
PRIVATE
Lifecycle Management

Document Expiry & Auto-Revoke

Set expiry dates on any document. When expired, access is automatically revoked and stakeholders are notified — ensuring no outdated SOP or policy stays in circulation.

Document Lifecycle
2 expired • 1 expiring
SOP-Boiler-Operations-v4.2
Engineering • Expires: 2026-03-15
15d left
Policy-HSE-Annual-2026
HSE • Expires: 2026-12-31
306d left
Manual-QC-Sugar-Grade
Quality Control • Expires: 2026-01-31
Expired 28d ago
SOP-Wastewater-Treatment
Environment • Expires: 2026-04-20
51d left
Contract-Vendor-PT-Maju
Legal • Expires: 2026-02-14
Access revoked
Org-Chart-2026
HR • Expires: 2026-06-30
122d left
Auto-Revoke Pipeline
Expiry date set
Admin defines document validity
30-day reminder
Email alert to document owner
7-day warning
Escalation to department head
Auto-revoke
Access removed, doc archived
Renewal request
Owner can request re-approval
987
Total documents
23
Expiring (30d)
8
Expired
100%
Auto-revoked
Enhanced Verification

Two-Factor Document Access

For highly sensitive PRIVATE documents, require an additional verification step — OTP, authenticator app, or biometric — before granting access. An extra layer beyond RBAC.

2FA Verification Flow
PRIVATE Document
Request
RBAC Check
2FA Verify
Access
Checking RBAC permissions...
Verifying role-based access for this document
Verification Methods
OTP via Email
6-digit code sent to registered email
Authenticator App
TOTP from Google/Microsoft Authenticator
Biometric
Fingerprint or Face ID on supported devices
2FA Policy
PRIVATE documentsAlways required
PROTECTED documentsOptional
Session timeout30 minutes
Remember device7 days max
Data Protection

Encryption at Rest

All documents are encrypted at every layer — application, database, storage, and disk. Even if a hard drive is physically stolen, data remains unreadable without the decryption keys.

Multi-Layer Encryption
AES-256
Application Layer
Document encrypted before storage
Encrypted
Database Layer
PostgreSQL TDE with AES-256
Encrypted
Storage Layer
S3/MinIO server-side encryption
Encrypted
Disk Level
LUKS / BitLocker full-disk encryption
Encrypted
Physical Drive Access?
Even with direct disk access, all files appear as encrypted binary data. Without the application's encryption keys, content is completely unreadable.
What Attacker Sees
0000:4D 5A 90 00 03 00 00 00 04 00 00 00 FF FF 00 00
0016:B8 00 00 00 00 00 00 00 40 00 00 00 00 00 00 00
0032:A3 F2 8E C1 9D 7B 44 E6 B0 2A 53 C8 1F D9 76 04
0048:E7 91 3A 5C D8 6F 00 B2 4E C7 A1 85 F3 09 62 DB
0064:2C 88 F5 1A 67 E4 B9 30 8D 5E A6 C3 71 0F 94 D2
0080:FF 46 83 C0 AD 19 52 7E E8 B4 6D 35 A0 F1 28 9C
⚠ Cannot decode: AES-256-GCM encrypted
Key Management
Master KeyHSM / AWS KMS managed
Key RotationEvery 90 days
Per-Document KeyUnique DEK per file
Key EscrowSplit custody (2-of-3)
2
Stage 2

Versioning & Audit Trail

Full document lifecycle with version history, audit trails, expiry reminders, and change tracking.

Traceability

Versioning & Audit Trail

Full version history, change comparison, and approval workflows — track who changed what, when, and why. Complete governance and compliance support.

Version History
SOP-PRD-0015 versions
Draft
Review
Approved
Published
Change Log
v4.2
Updated safety protocol for reactor area
Rina M.28 Feb 2026
v4.1
Added new PPE requirements section
Budi S.21 Feb 2026
v4.0
Major revision — restructured document hierarchy
Ahmad K.14 Feb 2026
v3.9
Minor corrections to table of contents
Rina M.7 Feb 2026
v3.8
Annual compliance review updates
Dewi L.31 Jan 2026
Benefits
Full document transparency
Track who changed what
Compare version diffs
Governance & compliance
Expiry Alerts
Auto-reminders for review
Full Traceability

Access Audit Log

Real-time feed of every document interaction — who viewed, downloaded, or printed what, when, and from where. Suspicious activity triggers instant alerts.

12,847
Total Events
+342 today
23
Suspicious
3 this week
89
Users Active
of 156 total
1,204
Docs Accessed
past 24h
Live Audit Feed
STREAMING
Andi Prasetyoviewed
SOP-Boiler-Operations-v4.2.pdf
Just now
Siti Rahayudownloaded
Policy-HSE-Annual-2026.pdf
2 min ago
Unknown IPattempted access
Board-Meeting-Minutes-Q4.pdf
5 min ago
⚠ Alert
Budi Santosoprinted
Manual-QC-Sugar-Grade.pdf
12 min ago
Dewi Lestariviewed
SOP-Wastewater-Treatment.pdf
18 min ago
Rudi Hermawanbulk download (8 files)
Engineering Folder
25 min ago
⚠ Alert
Mega Putriviewed
Org-Chart-2026.pdf
32 min ago
Hendra Wijayadownloaded
Contract-Vendor-PT-Maju.pdf
1 hr ago
4
Stage 4

Approval Engine

Multi-level approval workflows with Draft → Review → Approved → Published lifecycle and expiry reminders.

Automation

Workflow & Approval Engine

Multi-level approval workflows with Draft → Review → Approved → Published lifecycle. Expiry reminders ensure outdated SOPs never circulate.

Approval Pipeline
4 pendingMulti-level
Draft
Author creates document
Submit
Submitted for review
Review
Reviewer checks content
Approve
Manager approval
Publish
Live & accessible
Pending Approvals
SOP-PRD-015: New Chemical Storage
Rina M.2h ago
Review
POL-ENV-003: Waste Disposal Update
Ahmad K.1d ago
Approve
MAN-EQ-067: Pump Maintenance Rev.3
Budi S.3h ago
Review
SOP-SAF-022: Emergency Evacuation
Dewi L.5h ago
Submit
Benefits
Controlled publishing
No outdated SOPs
Expiry reminders
Controlled Access

Document Request Access

Users can request access to restricted documents with a reason and urgency level. Document owners or admins review, approve, or deny — with full audit trail and time-limited grants.

Access Requests
2 pending2 approved1 rejected
Andi PrasetyoEngineering
SOP-Boiler-Maintenance-v3.pdf
PRIVATE"Need for quarterly audit preparation"
Pending10 min ago
Siti RahayuLegal
Contract-Vendor-PT-Jaya-2026.pdf
PRIVATE"Legal review for renewal terms"
Approved1 hr ago
Budi SantosoFinance
Salary-Structure-2026.xlsx
PRIVATE"Budget planning for next quarter"
Rejected2 hrs ago
Dewi LestariHSE
Incident-Report-Boiler-Jan.pdf
PROTECTED"Safety compliance documentation"
Approved3 hrs ago
Rudi HermawanOperations
Board-Minutes-Q4-2025.pdf
PRIVATE"Reference for operational targets"
Pending5 hrs ago
Request Flow
User finds restricted document
Document is PRIVATE or PROTECTED
Submit access request
Include reason & urgency level
Owner / Admin reviews
Approve, reject, or request info
Notification sent
Email + in-app notification
Access granted or denied
Time-limited access if approved
Grant Options
Time-limited access1h / 24h / 7d / 30d
View onlyNo download/print
Full accessView + Download
Auto-expireRevoke after period
5
Stage 5

Governance Dashboard

Executive visibility into document status, expired alerts, access activity, download monitoring, and compliance reporting.

Governance

Monitoring & Dashboard

Executive visibility into document status, expired document alerts, access activity reports, download monitoring, and compliance reporting.

Total Documents
4,801
+124 this month
Active SOPs
342
+8 this month
Pending Review
12
-3 this month
Expired
5
+2 this month
Governance Center
LIVE
Recent Activity
Rina M. downloaded SOP-PRD-001
2m ago
Budi S. accessed POL-HR-012
5m ago
Ahmad K. approved MAN-EQ-045
12m ago
Dewi L. uploaded BP-ENG-004
25m ago
Indra W. downloaded SOP-SAF-022
1h ago
Expired Documents
SOP-QC-003: Lab Testing Protocol
Expired 3 days ago
POL-ENV-001: Emission Standards
Expired 1 week ago
SOP-SAF-010: Fire Safety Drill
Expired 2 weeks ago
Reports
Governance

Compliance Scorecard

Track compliance scores across departments with real-time metrics and trend indicators.

Department Scores
Q1 2026
Engineering94%
HSE91%
Quality Control87%
Legal82%
Finance76%
HR71%
Overall
84%
Organization Score
+2.4% vs last quarter
On-time reviews
86%
Expired docs
32
Policy ack. rate
87%
Analytics

Department Analytics

Breakdown of document activity by department — upload frequency, average review time, overdue reviews, active contributors, and storage usage to identify bottlenecks.

Activity by Department
Last 30 days
Engineering
342 uploads
Avg review: 2.1d28 contributors4.2 GB
HSE
287 uploads
Avg review: 1.8d15 contributors3.1 GB
Quality Control
198 uploads
Avg review: 3.2d12 contributors5 overdue2.8 GB
Legal
156 uploads
Avg review: 4.5d9 contributors8 overdue5.6 GB
Finance
134 uploads
Avg review: 3.8d11 contributors6 overdue1.9 GB
HR
112 uploads
Avg review: 5.1d7 contributors12 overdue1.4 GB
Top Contributors
#1
Andi Prasetyo
Lead EngineerEngineering
67
uploads
#2
Siti Rahayu
Safety OfficerHSE
54
uploads
#3
Dewi Lestari
QC ManagerQC
43
uploads
#4
Budi Santoso
Legal CounselLegal
38
uploads
Bottleneck Alerts
HR
12 overdue reviews
Legal
Avg review 4.5 days
Finance
6 overdue reviews
Reporting

Auto-Generated Reports

Periodic executive summary reports generated automatically — weekly, monthly, and quarterly — with key governance metrics, trend charts, risk alerts, and actionable recommendations.

Scheduled Reports
3 active schedules
Weekly Governance Summary
Every Monday12 pages
Generated
New uploads67
Reviews completed43
Expired5
Active users89
Last generated: 28 Feb 2026
Monthly Compliance Report
1st of month28 pages
Generated
Last generated: 1 Feb 2026
Quarterly Audit Report
Every quarter45 pages
Generated
Last generated: 1 Jan 2026
Report Contents
Executive Summary
Key metrics & trends at a glance
Compliance Status
Department-level score breakdown
Risk Alerts
Expired docs & overdue reviews
Document Activity
Upload, download, access patterns
Action Items
Recommended next steps for management
Delivery Options
Email to stakeholdersAuto-sent
Export formatPDF / Excel
Dashboard embedLive widget
Slack notificationChannel alert
Impact

Business Impact

Measurable improvements in knowledge governance and operational efficiency since deploying Insight Doc.

80%

Less Document Chaos

Dramatic reduction in time spent searching for scattered files and dealing with version conflicts.

<5s

Document Retrieval

Instant full-text search across all documents instead of browsing folders for minutes.

100%

Audit Coverage

Every document access, modification, and download is tracked with full traceability.

Zero

Expired SOP Risk

Automated expiry alerts and review reminders ensure no outdated documents circulate.

Ready to Secure Your Organization's Knowledge?

Deploy enterprise-grade document governance with role-based access control, version tracking, and intelligent search — for any organization size.